You will always have a choice whether or not to give us permission to process your information.
For data that is not essential to the core functionality of our services (e.g., cookies for marketing purposes, company name, etc.), you may refuse permission without any consequences to your access to Gerwin.
If you choose to opt out of the information we require to use our services (e.g., essential cookies, billing information, email address), we may not be able to provide you access to all aspects of Gerwin that require this information in order to function. Whether or not certain information is necessary to use our services will be explicitly stated when you are asked to provide or authorize use of such information.
We collect various forms of personally identifiable information. This includes all information that can be used directly to identify you. This includes your name, email address, payment information, and more.
We also collect data based on your use of our platform through additional cookies. This data is collected and processed completely anonymously, meaning it cannot be traced back to you or your identity.
We use your personal information for the following purposes:
We use anonymous usage data to analyze the use of our platform by our users so that we can improve our services.
Data about our users' use of our platform may be shared with third parties with whom we work to improve our services and support our operations. This includes organizations such as marketing agencies. This data will always be completely anonymous before it is shared.
Some of your personally identifiable data may also be shared with our partners to provide you with our core services. An example would be shipping companies when we need to physically mail an item to you. In such cases, these partners will only be given the information that is absolutely necessary to provide their services.
If a federal court, judge, or law enforcement agency requests your personal information or other information concerning you or your identity, we are required by law to give them your personal information. In these cases, we may do so without your permission and without notifying you.
With the exception of these three categories, no party outside of Gerwin will ever have access to your personal information unless you specifically give us permission. If we do want to share your information with any outside party outside of these three categories, we will always first explicitly ask your permission.
We retain your information for as long as it is necessary to provide our services to you. All personally identifiable information will be deleted when you tell us that you want to stop using our services (for example, by deleting your account), when your subscription expires, or when you explicitly ask us to delete it. Once your request is submitted and acknowledged, your information will be deleted within 14 days.
Information may be kept longer if required by law. If required by law or ordered by a federal judge or court, we may retain the information longer and/or turn it over to a specified organization.
You are the owner of your information. As stated in the GDPR, you have several rights in relation to our processing of your information.
In addition to our core services, we provide various additional services to improve your experience. These include sending out newsletters, contacting you to conduct customer satisfaction surveys, and so on. You can opt out of these types of services at any time. As for our email contacts, you can click the link at the bottom of any of our emails to change your preferences. You can also opt out of additional communications and services in your account settings.
We take various measures to protect your information to the best of our ability. We do this by using: