1. Help Center
  2. Documents
  3. Terms & Condition
Terms & Condition
Updated: October 10, 2023

1. Overview

Gerwin.io and app.gerwin.io are operated by Gerwin. Gerwin offers the software (Gerwin) and related services of the same name to you, the user, subject to your acceptance of all of our terms and conditions, including these Terms of Service and all related policies.

By using our site, using Gerwin, or otherwise using our services, you agree to our terms and conditions as set forth in these Terms of Service. We strongly encourage you to read these Terms of Service carefully before using or continuing to use our services. If you do not agree to any of the terms of these Terms of Service or related policies, you may not use our services.

These Terms of Service are subject to change at any time by Gerwin without notice. The latest version of the Terms of Service can be viewed at any time on this web page. It is the responsibility of the user to check this page for changes to our terms and conditions and, if necessary, to modify their agreement to these terms and conditions accordingly. We recommend that you regularly check this page for changes.

2. Applicable law

Gerwin is located in Kazakhstan. As such, Gerwin and our other services are subject to the laws and regulations in Kazakhstan. All legal actions related to us, our business or any agreements between us and the user are subject to the jurisdiction of Kazakhstan.

In the event that any of the terms of these Terms of Service or our other policies are determined to be illegal, unenforceable or invalid, that term will be enforced to the maximum extent permitted by law or the governing institution. If such unenforceability is established, the condition of any other terms will not be affected.

If any of our products or services are deemed illegal or otherwise unlawful in the user's geographic area or under the jurisdiction to which the user is subject, the offering of such products or services will be terminated immediately.

3. Terms of Use

By agreeing to these Terms of Service and using our services, you certify that you are at least 21 years of age, or that you are the legal parent or guardian of the person who will use our services.

You may not use our products or services for, in conjunction with, or with the use of any illegal products or services. You may not use our products or services for any illegal purpose. You may not use our products or services for political purposes.

Violation of any of the terms of these Terms of Service will result in immediate termination between us and you. It also means that you may no longer use our services in any way.

4. General Terms and Conditions

We reserve the right to refuse service to anyone with respect to whom we have reasonable grounds to believe that they may be misusing our services or violating our Terms of Service or related policies.

You agree not to copy, duplicate or otherwise reproduce any part of our site, product or any other services. Exceptions are express written permission from us and legal rights, such as quoting.

You agree not to (re)distribute any part of our website, product or any other services outside of the terms set forth in our Terms of Service and related policies, outside of your legal right.

5. Services

We do our best to ensure that any images, previews, and other representations of our products on our website match the end product as closely as possible. However, it is possible that the final product that will be delivered to you may differ slightly from the images of that product on our platforms.

In the event that any part of our paid services is not to your liking, you are entitled to a refund, within the limitations set forth in our Refund Policy.

We reserve the right to change product specifications at any time without notice. We also reserve the right to discontinue selling any of our products and offering any of our services at any time without notice.

We reserve the right to restrict the sale of our products and the offer of any of our services to persons within any geographic region or jurisdiction. If such restriction applies to you, we will tell you why we have made this decision.

We reserve the right to limit the number of copies we may offer for any product, either generally or to a particular user.

We reserve the right to refuse any order, transaction or service for any of the following reasons:

(substantial reason to believe that) the user is engaging in or may engage in illegal activity using our services When we are unable to provide you with the services you requested, for example, due to limited inventory (substantial reason to believe that) the user is reselling or redistributing our products or services.

When we deny service to you for any reason, we will notify you at the email address you gave us when you used our services.

6. Accuracy of Information

On our platforms, we may provide information about the use of our own or external products for a particular purpose. This information is provided as a source of general information. We do not guarantee that this information is current or that it will provide any results. We are not responsible for the results obtained from the direct use of any information on our platforms.

We reserve the right to change any information on our site or in any other communication at any time without notice or obligation.

7. Changes to our services.

We reserve the right to change the price of any of our offerings without notice.

We reserve the right to change any of our services or to discontinue any (part of) our services at any time without notice.

We will not be liable to you or any third party for the consequences you or any third party experiences from any changes we make to our services.

8. Accuracy and processing of your information

When you use (part of) our services, you may be required to provide us with certain personal information. You agree to provide us with accurate, current and complete information. You agree that if the information you provide to us changes and becomes inaccurate, you agree to update it within a specified time frame.

In order to provide you with our services, we need to process some of your personal information. The terms that apply to such processing of your information are set forth in our privacy policy.

9. Third Parties.

Some of our services may use services provided by third parties. We may also link to third party sites in our communications. These parties may at times adhere to different terms of service. We are not responsible for any terms and conditions applied by these parties or the consequences of such application. When we use third parties with unique terms and conditions different from ours, we will explicitly inform you of this and will not activate their services unless you explicitly consent. When you access an external third party site from our site, it is your responsibility to familiarize yourself with their terms of service.

We are not responsible for any consequences that may result from the use of services provided by third parties not explicitly affiliated with us.

10. Errors

It is possible that any information provided by us in any form may contain errors or inaccuracies, either because important information is missing or because the information provided is inaccurate. This applies to information about prices, promotions, availability and so on. In the event of such an error, we reserve the right to correct it without notice and without liability. We also reserve the right, after correction of the error, to update or cancel any orders and transactions made using the erroneous information. If necessary, we will inform you at the email address you provided to us.

11. Disclaimer of Warranties

We cannot and therefore do not guarantee that our services will be provided without interruptions, errors, inaccuracies, performance problems, delays or security issues. We try our best to provide you with the best possible service, but we cannot rule out that problems with our services may occasionally occur.

We do not guarantee any results from the use of our products or services.

Use of our services is at your own risk. Our products and services are provided without any warranty as to their performance, functionality, compatibility with your current copy generator or any other type of warranty.

Gerwin is not responsible for any adverse consequences resulting from the user's use of our products in any way, unless otherwise required by law. In such cases Gerwin will be liable to the minimum extent permitted by law.

12. Termination

These Terms of Service are effective upon your acceptance in accordance with the rules set forth herein. The Terms of Service will continue in effect until either we or you terminate the agreement.

You have the right to terminate the agreement at any time. If you want to terminate the agreement, you can contact us through one of our customer support channels and let us know. Termination also results in direct loss of access to your account and all digital products you purchased.

We have the right to terminate the agreement without notice if we have reasonable grounds to believe that you have violated any of the terms of these Terms of Service.

If you have any outstanding bills or other payments to make, you will be required to pay them even after termination of the Terms of Service agreement.

13. Your right to post content

Gerwin allows you to create Content. You are responsible for Content that you create and post on or off Gerwin, including its legality, reliability and appropriateness.

You retain any and all of your rights in any Content that you submit, post or display on or through Gerwin, and you are responsible for protecting those rights.

You represent and warrant that: The Content belongs to you (you own it) or you have the right to use it, and posting your Content on or through Gerwin does not violate the privacy rights, public use rights , copyrights, contractual rights or any other rights of any person.

14. Restrictions on Content

The Company is not responsible for the content of Gerwin users. You expressly understand and agree that you are solely responsible for the Content and all activity that occurs under your account, whether you do it or any third party using your account.

You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:

Illegal or promoting illegal activity. Libelous, discriminatory or mean-spirited content, including references or comments about religion, race, sexual orientation, gender, national/ethnic origin or other target groups. Spam, machine-generated or randomly generated, representing unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation or any form of lottery or gambling. Containing or installing any viruses, worms, malware, Trojan horses or other content designed or intended to disrupt, damage or limit the operation of any software, hardware or telecommunications equipment or to damage or gain unauthorized access to any data or other information about a third party. Violation of any party's proprietary rights, including patent, trademark, trade secret, copyright, right of public use or other rights. Impersonating any person or entity, including the Company and its employees or representatives. Breaching the privacy of any third party. False information and characterizations. Company reserves the right, but not the obligation, in its sole discretion, to determine whether any Content is appropriate and consistent with these Terms, to reject or remove that Content. In addition, Company reserves the right to format and edit and modify any Content. The Company may also restrict or revoke your use of Gerwin if you post such objectionable Content. Because the Company has no control over all Content posted by users and/or third parties on Gerwin, you agree to use Gerwin at your own risk. You understand that by using Gerwin you may encounter content that you may find offensive, indecent, incorrect or objectionable, and you agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content.

15. Content Backup

Although Content is regularly backed up, the Company does not guarantee that no data is lost or corrupted.

Damaged or invalid backup points may be caused by, among other things, content that was corrupted prior to backup or changed during the backup process.

Company will provide support and attempt to correct any known or discovered problems that may affect the backup of Content. But you acknowledge that Company is not responsible for the integrity of the Content or the inability to successfully restore the Content to a usable condition.

You agree to keep a complete and accurate copy of any Content in a location independent of Gerwin.

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted at Gerwin infringes the copyrights or other intellectual property rights of any person.

If you are a copyright owner or are authorized on his or her behalf and you believe that a copyrighted work has been copied in a way that constitutes copyright infringement that occurs through Gerwin, you must submit your notice in writing to our copyright agent by emailing [email protected] and include in your notice a detailed description of the alleged infringement.

You may be held liable for damages (including costs and attorneys' fees) for providing false information that any Content infringes your copyrights.

17. DMCA Notice

You can send a notice under the Digital Millennium Copyright Act (DMCA) by emailing us at [email protected] with the following information in writing:

An electronic or physical signature of the person authorized to act on behalf of the copyright owner. A description of the copyrighted work that you believe has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work or copy of the copyrighted work exists. Identification of the URL or other specific location on Gerwin where the material that you believe is infringing is located. Your address, telephone number and email address. Your statement that you believe in good faith that the disputed use is not authorized by the copyright owner, its agent, or the law. Your statement, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf. You may contact us about copyright issues by emailing [email protected]. Upon receipt of the notice, the Company will take whatever action it deems appropriate in its sole discretion, including removing the disputed content from Gerwin.

18. Intellectual Property.

Gerwin and its original content (excluding Content provided by you or other users), functions are and will remain the exclusive property of the Company and its licensors.

Gerwin is protected by copyright and other laws of both Kazakhstan and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Gerwin may contain links to third party websites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies or practices of any third party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly encourage you to review the terms and conditions and privacy policies of any third party websites or services you visit.

19. Termination.

We may terminate or suspend your Account immediately, without notice or liability, for any reason, including but not limited to your violation of these Terms and Conditions.

Upon termination, your right to use Gerwin will terminate immediately. If you wish to terminate your Account, you may simply stop using Gerwin.

19. Limitation of Liability.

Notwithstanding any damages you may suffer, the entire liability of the Company and any of its suppliers under any provision of these Terms and Conditions and your exclusive remedy for all of the foregoing is limited to the amount actually paid by you through Gerwin.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect or consequential damages (including, without limitation, damages for loss of profits, loss of data or other information concerning business interruption, personal injury, loss of privacy arising from or in any way connected with the use or inability to use Gerwin, third party software and/or third party equipment, use of

In some jurisdictions, the exclusion of implied warranties or limitation of liability for incidental or consequential damages is not allowed, which means that some of the above limitations may not apply. In those jurisdictions, each party's liability will be limited to the maximum extent permitted by law.

20. Disclaimer

The service is provided to you "AS IS" and "AS AVAILABLE" with all faults and defects without warranty of any kind. To the maximum extent permitted by applicable law, Company, on behalf of itself and its affiliates, its and their respective licensors and service providers, expressly disclaims all warranties, express, implied, statutory or otherwise, regarding the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and infringement, and warranties that may arise out of the business, course of performance, use or trade n Without limiting the foregoing, the Company makes no warranty or undertaking and makes no representation that Gerwin will meet your requirements, achieve any intended results.

Without limiting the foregoing, neither the Company nor any of the Company's suppliers make any representations or warranties of any kind, express or implied: (1) as to the operation or availability of Gerwin or the information, content and materials or products included therein; (2) that the Help Desk will be uninterrupted or error-free; (3) the accuracy, reliability or currency of any information or content provided through Gerwin; (4) that Gerwin, its servers, content or emails sent by or on behalf of the Company are virus free.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory consumer rights, so some or all of the above exclusions and limitations may not apply to you. But in that case, the exceptions and limitations set forth in this section shall apply to the fullest extent possible under applicable law.

21. Severability and Waiver

If any provision of these Terms and Conditions is held to be unenforceable or invalid, such provision shall be modified and construed to achieve the purposes of such provision to the fullest extent permitted by applicable law, and the remaining provisions shall remain in full force and effect.

Except as provided herein, failure to exercise a right or enforce an obligation under these Terms and Conditions shall not affect a party's ability to exercise such right or enforce such obligation at any time thereafter, and waiver of a breach shall not constitute a waiver of any subsequent breach.

We reserve the right, in our sole discretion, to modify or replace these Terms and Conditions at any time. If the change is material, We will use reasonable efforts to provide at least 30 days' notice before any new terms take effect. What constitutes a material change will be determined in Our sole discretion.

By continuing to access or use Gerwin after these changes take effect, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please discontinue use of the site and Gerwin.

22. Completeness of Agreement.

These Terms of Service and all other policies we adhere to in providing our services supersede all other agreements between Gerwin and you, including communications between the two parties, any prior agreements and prior versions of the Terms of Service.

If you have any questions about these Terms of Service, you may contact us: By email: [email protected]